The Player CRM

Know your player
grow your game

Find playtesters on player.gg, run campaigns on creators.gg, and let FirstLook turn every interaction into your next best action.

  • Playtesting & Feedback

    Put your build in front of real players.

    Learn what’s working and build your community before launch.

    Explore playtesting
  • Engagement & Analytics

    Know every player and bring them back when it counts.

    In-game, Steam, and Discord signals to help send the right message.

    Explore engagement & analytics
  • Creators & Content

    Get your game played by the creators who bring players.

    Paid and organic programs across every platform and goal.

    Explore creators & content

Trusted by 1000+ studios

EA
SEGA
Scopely
Team17
Starbreeze Studios
ArenaNet
Skybound
Second Dinner
Dreamhaven
System Era
Ruckus Games
Playable Worlds
Bad Robot Games
Bulkhead
One More Game
Stoke
EA
SEGA
Scopely
Team17
Starbreeze Studios
ArenaNet
Skybound
Second Dinner
Dreamhaven
System Era
Ruckus Games
Playable Worlds
Bad Robot Games
Bulkhead
One More Game
Stoke
EA
SEGA
Scopely
Team17
Starbreeze Studios
ArenaNet
Skybound
Second Dinner
Dreamhaven
System Era
Ruckus Games
Playable Worlds
Bad Robot Games
Bulkhead
One More Game
Stoke
KRAFTON
IO Interactive
Avalanche Studios
Remedy
Undead Labs
Battlefield Labs
Bonfire
Wolcen Studio
Treehouse Games
Goosebyte Games
Big Cheese Studio
Noodle Cat Games
Night Street Games
Balor Games
Brain Jar Games
KRAFTON
IO Interactive
Avalanche Studios
Remedy
Undead Labs
Battlefield Labs
Bonfire
Wolcen Studio
Treehouse Games
Goosebyte Games
Big Cheese Studio
Noodle Cat Games
Night Street Games
Balor Games
Brain Jar Games
KRAFTON
IO Interactive
Avalanche Studios
Remedy
Undead Labs
Battlefield Labs
Bonfire
Wolcen Studio
Treehouse Games
Goosebyte Games
Big Cheese Studio
Noodle Cat Games
Night Street Games
Balor Games
Brain Jar Games

Run your community and learn from every player

Keys, surveys, rewards, creators, and sentiment, all connected to the same player record.

  • Player CRM

    Every player in one profile: Steam playtime, Discord activity, survey answers, and in-game events. Segment on any of it.

  • Sentiment

    The topics players bring up in Discord and on Steam, ranked by how many feel the same way.

  • Key distribution

    Steam, Epic, console, and mobile keys, delivered to the right player on the platform they pick.

  • Agent and MCP

    Ask FirstLook Agent about your players, or connect Claude, ChatGPT, Cursor, or Gemini through MCP.

  • Discord

    Onboard new members, run surveys, and assign roles without anyone leaving your server.

  • Email announcements

    Reach the exact segment you need, in every player's own language.

  • Rewards

    Give XP, tiers, and in-game items for wishlists, reviews, and referrals.

  • Creator campaigns

    Key and paid campaigns with goals, rewards, and coverage tracked automatically.

  • Your brand, your domain

    Every page players see carries your game's art, colors, and custom domain.

  • SDK and API

    Unreal and Unity SDKs, a REST API, and webhooks connect FirstLook to your game and tools.

  • Surveys

    Ask players on the web, in Discord, or in-game, with branching and translated answers.

Build stronger relationships with your players, wherever they hang out

Discord

Role management, rewards, surveys, and sentiment tracking, all connected to your Discord server.

your-game-community

1,337 Online

firstlook-white
FirstLook.ggAppYesterday at 9:46

How likely are you to recommend this game to a friend?

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firstlook-white
FirstLook.ggAppYesterday at 9:47

How would you rate the overall gameplay experience?

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FirstLook.ggAppYesterday at 9:49

Thanks for letting us know! If you have any additional feedback you can respond directly to this message.

NEW

In-Game

Analytics, native Unreal and Unity SDKs, and cross-platform in-game surveys that reach players where they already are.

mock post game screen for zenith heroes

Web

Player onboarding, feedback collection, and reward redemption through fully branded web experiences.

yourgame.firstlook.gg

10+ products in one

Trade in your marketing stack for a single platform where everything is built to work together.

Playtesting

Playtesting

Players can sign up for playtests, manage their account and games, and give detailed feedback on everything they play and experience

Watch numbers go up

Care about metrics? We do too. Track signups, retention, opens, and clicks and see how data can work for you.

2x

More playtesters through low friction signups

30%

More players through referrals and friend invites

80%

More responses with discord & game native surveys

80+

Hours saved every month due to less grunt work

From Kickstarter to a million copies sold

Indies, AAs, and publishers, running on the same platform, just at different scales.

Your game deserves a better experience around it.

You put thousands of hours into the game itself. FirstLook makes sure everything else matches: playtesting, key distribution, creator programs, and community tools that make every player feel like they matter, no matter your team size.

200Kwishlists from a single Kickstarter
"We went from a Kickstarter to 200K wishlists. FirstLook let us run playtests and manage our community like a studio ten times our size, without the headcount."
Angelos Mako, Dungeon RampageDungeon Rampage logo

Scale your player relationships without scaling your headcount.

You're past the scrappy phase but still running creator programs in spreadsheets and managing keys across five platforms. FirstLook replaces the patchwork so your team can focus on the game, not the ops.

10xusers in their official Discord
"We saw a surge of growth. We were able to get 10x users inside of our official Discord."
Isaiah Turner, Community & Creator Relations Manager, SkyboundCommunity & Creator Relations Manager, Skybound logo

Turn every update into a growth event.

You have the players. Now keep them. FirstLook connects your creator programs, community engagement, and player data into one system so every patch, season, and content drop compounds instead of resets.

1M+copies sold post-FirstLook validation
"It's hard to imagine what would have happened without FirstLook. Their fast and efficient user testing ultimately led to the decision to move forward with the project's release, and the game went on to achieve over one million copies sold."
Kangseok Seo, Head of Publishing Platform PM, KRAFTONHead of Publishing Platform PM, KRAFTON logo

List your playtest and creator campaigns for free

The cross-game networks that come bundled with FirstLook. Every studio benefits, every player and creator wins.

Full control over all your player data

We handle the compliance headaches so you don't have to. Export, configure, and control your data with zero hassle.

Privacy Controls

Give players control over their data sharing preference

GDPR Compliance

Built-in tools to meet European data protection requirements

Full Data Access

Export and access all player data whenever you need it

Configurable Data Models

Customize what data you collect to match your needs

Stop renting your audience.

Own the relationship with every player, from the first playtest to your hundredth patch.

  • List on player.gg and creators.gg for free
  • Free for your first 500 playtesters
  • No credit card required