Data Retention and Player Deletion

We’re now keeping player data intact when you delete a player from your playtest. This means that you can still access the player’s data, keys, and audit logs if needed. After 30 days, all personal information is scrubbed and removed, but the audit log and related keys are retained. You can view all deleted players in the Dashboard by filtering on the “Deleted” status.

You can configure the retention period in your General Settings. There’s also an option to keep players’ Emails or Names indefinitely, which is useful if you have a legal requirement to keep this data (e.g. NDAs).

When deleting a player, you can bypass the retention period and delete the player’s data immediately. This is useful if you want to test an onboarding flow with your own account, or to comply with a data removal request.

To learn more about GDPR and privacy compliance, check out our brand new GDPR and Privacy Compliance guide.